Last updated: 1 August 2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. It complies with the EU General Data Protection Regulation (GDPR) and applicable Danish privacy laws.
1. Data Controller
Your Tailored Trip
Viemosevej 6H, 2610 Rødovre, Denmark
Email: info@yourtailoredtrip.dk
Phone: +45 4279 1487
2. Personal Data We Collect
We collect the following categories of personal data:
a) Information you provide
b) Information collected automatically
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IP address
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Browser type and version
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Pages visited and time spent
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Basic technical information (device type, operating system)
(This is used only for website functionality and security.)
c) Cookies
We only use essential cookies necessary for our website to work (e.g., session cookies, payment security).
We do not use marketing or tracking cookies. See section 9 for details.
3. Why We Collect Your Data (Legal Basis)
We process your data only when we have a lawful basis under GDPR:
| Purpose |
Legal basis under GDPR |
| To provide and manage your bookings |
Contract (Art. 6(1)(b)) |
| To process payments |
Contract (Art. 6(1)(b)) |
| To send important service messages |
Legitimate interest (Art. 6(1)(f)) |
| To comply with tax and accounting obligations |
Legal obligation (Art. 6(1)(c)) |
| To respond to inquiries and customer support requests |
Legitimate interest (Art. 6(1)(f)) |
| To send marketing emails (if opted in) |
Consent (Art. 6(1)(a)) |
4. How We Use Your Data
We use your personal data to:
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Confirm and manage your bookings
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Process payments securely via Stripe
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Communicate about your booking or inquiries
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Comply with Danish legal and tax obligations
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Improve our services and website security
5. Sharing Your Data
We do not sell your personal data.
We only share it with:
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Stripe – to process payments securely
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IT service providers (hosting, email) – for website operation
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Public authorities – only when required by Danish law
6. International Transfers
Stripe may process your payment data outside the European Economic Area (EEA), including the USA.
When this happens, Stripe uses Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate data protection.
7. Data Retention
We keep your data only as long as necessary:
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Booking records: up to 5 years (to comply with Danish accounting law)
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Customer inquiries: up to 1 year after resolution
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Marketing email list: until you unsubscribe
After these periods, data is securely deleted or anonymised.
8. Your Rights under GDPR
You have the right to:
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Access your data
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Correct inaccurate data
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Delete your data (“right to be forgotten”)
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Restrict or object to processing
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Receive your data in a portable format
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Withdraw consent at any time (for consent-based processing)
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File a complaint with the Danish Data Protection Agency:
Datatilsynet
Borgergade 28, 5
1300 København K
www.datatilsynet.dk
To exercise your rights, contact us at: info@yourtailoredtrip.dk
9. Cookies
Our website uses only strictly necessary cookies for:
We do not use third-party analytics or marketing cookies.
10. Security
We use industry-standard technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.
11. Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on our website, with the “Last updated” date shown at the top.
12. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Your Tailored Trip
Email: info@yourtailoredtrip.dk
Phone: +45 4279 1487
Distance: 6 km